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Al Fresco Decking Installation Perth, Western Australia -
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Frequently Asked Questions
Wholesale
Q: Are all prices online wholesale?
Yep! Our whole online range are at competitive wholesale prices. We just require all our customers to create an account and log in before shopping with us!
Q: How do I qualify for a Trade Account?
When filling in the form, you must provide evidence of an active floral or events business by providing any of the following:
- Business Name
- Your Trade/Industry
- Instagram Handle
- ABN/ACN number
Q: Will I be able to start shopping as soon as I create the form?
Absolutely! Once you fill in the form, your account will automatically be created and allow you to make purchases immediately. If you want to discuss your eligibility ... please feel free to email or direct message us on Instagram
The Shed
Q: What days/times is the shed open?
Our shed door open times are posted on Instagram (@the_greenshed ) each week. We usually open the shed door Mon - Fri 8:30 - 12 but please check our Instagram Bio for updates!
Q: Why is the shed door only open a few hours a week?
Because we are an online business. We open the shed doors as just a little extra for those that want the touch, see & smell experience! Plus we love to meet you!
Q: Can I make purchases in the shed?
Yes you can! We accept bank transfer, cash or we have Eftpos facilities.
Q: Where is The Green Shed located?
We are located in Wanneroo, WA. Please DM us through Instagram (@the_greenshed ) and we will send you our address for your next visit during our opening hours!
Q: Where can I park when I arrive at the shed?
If the gate is open, please drive up to the car park by the house and walk down through the garden to The Green Shed! If the gate is closed, please give us a call on arrival.
Pick Up Orders
Q: When can I pick up my order after I purchase online?
You will be notified via SMS or email within 1 - 2 business days when your order is ready for pick up! Our pick up hours are super flexible. Once you have received your notification that your order is ready to be picked up, you can arrange for us to leave your order out to be collected at a time suitable for you. This is great because it means you can collect you order even if you cannot make it in our opening hours. Please note that you need to message us about leaving your order out during our open hours as if you message outside of these hours we may not be able to leave it out for you.
Q: Where do I pick up my order?
Our shed is located in Wanneroo. We will send you the address when it is ready for pick up!
Q: Can I add more products when I pick up?
If the Shed is open - yes you can! Our shed door open times are posted on Instagram (@the_greenshed ) each week. Check our insta highlights for updates!
Shipping
Local Delivery
Tuesday is our $5 delivery day for orders in the metro area. Get your order in before noon on Monday and it will arrive on Tuesday. Minimum order is $150
(Public holiday weeks - delivery is Wednesday, and last orders are by noon Tuesday)
CONTACT
You are welcome to visit in person. We don’t open the shed door every day because we are primarily an online store. Before you stop by, check our Instagram bio for our open hours. We can't wait to see you!